Privacy Policy

At Vestmar.ro (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vestmar.ro.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

Name and surname
Email address
Phone number
Billing and shipping address (when placing an order)
Payment details (processed securely via third-party payment providers)
Any other details voluntarily submitted through forms (e.g., contact form, newsletter subscription)

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information (operating system, screen resolution)
Pages you visit and time spent on the site
Referring website or search engine

This information is collected via cookies and similar technologies.

2. How We Use Your Information

We use your data to:

Provide and improve our products and services
Process and deliver your orders
Respond to your inquiries and provide support
Send you updates, offers, and marketing communications (if you consent)
Improve the functionality, security, and performance of our website
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

Contractual necessity (to fulfill your orders)
Legal obligation (e.g., invoicing, accounting, fraud prevention)
Legitimate interests (to improve our services, marketing to existing customers)
Consent (for newsletters, cookies, and optional marketing)

4. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties, including:

Payment processors (for secure transactions)
Shipping partners (for order delivery)
IT service providers (hosting, analytics, email marketing tools)
Authorities or regulators (if legally required)

All partners are contractually bound to comply with GDPR and protect your data.

5. Cookies and Tracking Technologies

Vestmar.ro uses cookies to enhance your browsing experience. Cookies may be:

Essential cookies (required for website functionality)
Analytics cookies (to measure traffic and usage)
Marketing cookies (to personalize ads and offers)

You can control cookies through your browser settings. For more details, see our [Cookie Policy] (if separate).

6. Data Retention

We keep your personal data only as long as necessary:

For active accounts and orders: as long as needed to provide services
For legal compliance: up to 10 years (invoices and financial records)
For marketing communications: until you unsubscribe

7. Your Rights (under GDPR)

You have the right to:

Access your data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent (where processing is based on consent)
Request data portability

To exercise these rights, please contact us at [Insert Contact Email].

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective date.”

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Vestmar.ro
Email: office@vestmar.ro